FAQ

Find the answers to our most commonly asked questions.

Tickets

How do I buy Tickets?  Full ticket details are available here

Saturday and Weekend tickets may well sell out in advance.

All advance ticket sales stop either when we reach the limit OR at midnight on the day before the event.

We do not offer refunds for unused tickets but there is now a facility to purchase ticket protection.

*A single 75p transaction fee applies. Children must under 16 years of age and be accompanied. Children under 5 are free.

If you would prefer to book by post send your ticket requirements, a cheque for the full amount of the tickets, plus £2 to: Miniatura, Park Business Centre, Wood Lane, Birmingham, B24 9QR

The Organisers reserve the right to refuse entry.

Disabled Visitors

Are there concessions for disabled visitors? We offer a complimentary carers pass to anyone who is attending the show to help someone with a disability. Get in touch with us to reserve one for collection. Contact details below.

What about parking? ​We prioritise 25% of our spaces for blue badge parking near the hall. If you have any other special needs do let us know and we will do everything we can to accommodate you.

Scooters and Wheelchairs There is not an established scooter hire service at the venue but it is all on one level and you are welcome to bring your own. We do ask that people keep scooters to the slowest setting as they navigate the hall.

Larger Groups

Are there any discounts for large groups? If your group has more than 8 people we offer discounts! Get in touch with us on 0121 783 9922 or e-mail us at office@miniatura.co.uk for more information.

Photography At The Show

Can I take photographs at the show? ​​​If you wish to take photographs of the exhibits at the show please ask the permission of the exhibitor before doing so.

We have our official publicity team at the show who will be taking video footage and photographs, including images of the public. If there is any legal reason why you would not want your image in the public domain please let us know on arrival.

 

Exhibiting

How do I become an exhibitor? – Full details about this available here

How we treat your information

Is Miniatura compliant with GDPR? Every business who takes any information from you needs to be clear about how they plan to use it and secure it. Our privacy policy is here.

Dogs at the show

Are dogs allowed into the show? – We only allow assistance dogs (for example guide dogs) into the show.

Still have Questions?

If your enquiry is not covered by any of the information already covered get in touch

E-mail us at: office@miniatura.co.uk

Or call us on 0121 783 9922